Our privacy practices are a corporate commitment to respect individuals, plan sponsors and participants, and our own employees. As a member of the financial services industry, we work to ensure that our business practices prevent any breach of confidentiality and we work to maintain the highest standards of conduct. When you apply for a group insurance quotation or to become insured under a group benefit plan administered by us, you share personal information. You may answer questions about your health, your income, and your family. PEB recognizes the sensitive nature of such information and will only use, retain and disclose your personal information in order to administer the terms of your group policies and plans, including:
We will obtain your permission
We collect, use or disclose your personal information with your permission. Your permission may be expressed in writing or be implied and you may give it to us verbally, electronically, or through your authorized representative. You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.
You have the right to ask whether we hold any personal information about you and to see that information, as provided by law. You also have the right to know:
How to request an update or correction
If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it. If you show that your personal information is inaccurate or incomplete, we will make the necessary changes.
Your personal information is kept only as long as we need it to administer your group plan and fulfil regulatory obligations. Our organization has policies and procedures in place to securely delete or physically destroy all personal information when it is no longer needed. Lastly, we protect the confidentiality of your personal information when we deal with other persons or organizations (such as other benefit providers when settling claim payments), ensuring it is not used for any unauthorized purpose.
We use enrolment and claim information only to administer your group benefit plan and to ensure you receive all the benefits you’re entitled to receive. As a result we may disclose your personal information to:
Toll-free fax: 1-888-787-0727
We are here when you need us.
Talk to an advisor 9:00am to 5:00pm PST.